The quality batch of 25 watch technicians,12 are the Seniors and absolute masters in their repairing skills for high profile complicated watches of premier brands like Rolex, Chopard, Corum, Patek Philippe, Franck Muller, Audemars Piguet, Piaget, A Lange & Sohne, Gerald Genta, Hublot, IWC, Tag Heuer and many more. They lead the team for routine after sales service repair work. Virtually all repairs and maintenance needed for the watches can be carried out in the workshop as it has all the necessary instruments including substantial supply of spare parts as a solid back-up and controlled by a network system. A new package initiated by Oracle online system for the after sales service is being implemented to further enhance the quality to cater the need of a future vision.
To ensure the qualitative excellence and master the new caliber techniques introduced by the premier brands from time to time, a regular yearly schedule for Swiss training is maintained for the technicians to familiarize with and meet the challenges of tomorrow. Besides the regular training, they have also short Refresher’s courses, specialization on special movement calibers to enrich their knowledge during the year. To be very honest Switzerland has become their second home as most of them go to different training courses frequently.